Signpost - Ellingham and Kirby Cane
Always call 999 (or you can use 112 anywhere in the European Union) in a medical emergency, that is if someone is seriously ill or injured and their life is at risk, for example if they have:
Please note - 111 is the NHS non-emergency number. Use 111 if you urgently need medical help or advice, but it is not a life-threatening situation.
See NHS site.
Dial 999 if you are facing an incident or crime right now and you need police help immediately. Such emergencies may include:
See also, Norfolk Constabulary.
In an emergency dial 999.
See also, Norfolk Fire & Rescue Service.
Always dial 999 in life-threatening emergencies, for Police, Fire Brigade or an ambulance.
You may call South Norfolk Council on 01508 533633 for advice guidance or assistance on:
0344 800 8013 Norfolk's new one stop number for flooding in our county.
The government provides a leaflet on what to do before, during and after a flood, and a flood alert web site
or you can check by telephone:
Telephone: 0345 988 1188
Textphone: 0345 602 6340
If you would like to receive live flood warnings please contact the Environment Agency Floodline on 0345 988 1188 or register for live flood warnings.
South Norfolk Council has set up supplies of sandbags locally. The nearest is at
The Stone Pit (heading westwards, just beyond turning to Locks Inn, on left side)
Please note - These sandbags are for emergency situations only, i.e. if there is an immediate risk of flooding to your home/business, where there is a concern that water is very close and could come into the premises. The sandbags from the sandbag sites are not to be stockpiled for a 'just in case' situation, as the Council has no out-of-hours arrangements to replenish the supply. If you can, during working hours, please obtain sandbags from your local building supplier.
If there is any risk of danger to people or property from floodwater ring 999 immediately. This is an emergency service.
Non-emergencies such as domestic leaks are treated differently:
In the event of a power cut contact UK Power Networks (24 hour availability):
Note - Digital (cordless) telephone handsets will not work during a power cut, please use the landline telephone or mobile phone instead.
If you might need extra support during a power cut, or you know someone who might need help, you can apply for the Priority Services Register.